How It Works:
FIND YOUR PERFECT MATCH - GUARANTEE
Finding your perfect shade online just got easier!!
When you purchase a BB Cream, Mineral Muse Foundation, or Fusion Semi-Loose Powder, you’ll receive a free sample of the exact shade you ordered - so you can try it for up to 7 days before opening your full-size product.
Not the right match?
Simply exchange or return it within 14 days (as long as the original product is unused and in its box).
Return shipping is on us!!!
No guesswork. No wasted product. Just confident, skin-loving beauty - guaranteed.
✨ Try it risk-free
This is makeup that cares as much as you do.
And skin that’s honoured, always.
Pure. Powerful. Perfectly matched — or it’s on us.
Terms and Conditions
- Full-size product must be unopened and in original condition.
- Claims must be submitted within 14 days of delivery.
- Guiya covers return postage within Australia.
Start a Return
We’re here to make it easy. If your sample didn’t match, and your full-size product is unopened, you’re eligible for a free exchange or refund under our Shade Match Guarantee.
Contact: hello@guiyaminerals.com
Or you can lodge a return online using your customer account. If you did not create an account, you can create one now.
Click the button below to lodge an online return.